- Clean the pump (see Cleaning and maintenance / Emergency emptying).
- Press the start button after you correct the malfunction.
The water drain at the installation site is clogged.
- Carry out an emergency emptying (see Cleaning and maintenance / Emergency emptying) and clean the drain siphon (built-in siphon).
- Press the start button after you correct the malfunction.
Insufficiently balanced
The laundry could not be spun due to excessive unbalanced weight
- Press the light bar next to Continue to restart rinsing.
The laundry could not be spun despite pressing the light bar next to Continue.
- Open the door and redistribute the load
- Press the light bar next to Continue again.
The laundry could not be spun, even after loosening.
- Press the light bar next to Cancel. The wash programme will be stopped.
Notice
- Wash large and small laundry together.
- Avoid loading the drum with one single heavy item.
Too much foam Programme extended
The washing machine has detected foam and taken adequate measures.
The spinning cycle of the laundry could be completed.
- In future, reduce the detergent quantity.
Programme stopped
Due to extremely intensive foaming, the wash programme had to be aborted.
- Repeat the wash programme without adding any detergent.
- In future, reduce the detergent quantity.
- If required use washing powder instead of liquid detergent.
Water level too high
Too much foam in the washing machine, spinning has not been effected.
There are two possibilities to solve the problem:
Option A
- Stop the programme by pressing button Cancel.
- Mix approx. 30 ml conditioner and approx. 1 litre water.
- Start the previously selected wash programme (it may take several minutes until the machine is released for the selection of a new programme).
- At the end of the water inlet, switch immediately forward to Finishing rinse by pressing Forward.
- Add the conditioner-water mixture into compartment of the detergent drawer.
The programme should now end as usually and the spinning process should take place.
Afterwards repeat the wash programme, however without any detergent.
Option B
Wait for approx. 1 hour.
Then press START button and switch immediately forward to Spin by pressing Forward. Usually the laundry will be spun and the programme finishes as usual.
Repeat the wash programme, however without any detergent.
The maximum admissible water level is reached.
- Wait until the water has been pumped out completely andpress START button
Please wait, it is pumped off
- Too much water is in the washing machine. Water is pumped off.
A lot of foam is visible in the door glass: Foaming is too intensive.
Proceed as for the error message Water level too high.
In future, reduce the detergent quantity.
Clean machine
The washing machine will need to be cleaned soon..
- Run the 70°C Autoclean programme (without laundry or laundry detergents).
- To defer the cleaning function, select Cancel. You may now select and run a different programme. At the end of the programme, the Clean machine message will again appear in the display.
Clean machine now
The washing machine needs to be cleaned immediately. No other programme can now be selected.
- Run the 70°C Autoclean programme (without laundry or laundry detergents).