Customer Service

0844 888 222

Monday to Friday 8:00 am to 5:00 pm

Service request

0844 888 222 or
Monday to Friday 8:00 AM to 5:00 PM

Register your machine and reap the rewards

The factory warranty lasts for two years. During that time we will rectify all faults and defects free of charge, provided that they are caused by material or manufacturing errors. We rely on feedback so that we can constantly improve our service. Once you have registered (cashback promotion has ended), we would be grateful if you would take the time to answer a few questions.

Register now

Warranty extension for Schulthess appliances

Avoid the risk by taking out a guarantee subscription

After the guarantee expires all services provided by customer services shall be charged. If you do not wish to run any risk in this respect you may take out a guarantee subscription. This is a guarantee that the works guarantee shall continue unchanged and shall remain effective as soon as any faults are reported after the end of the guarantee period. The costs of repairs, labour, travel to and from the customer location and the spare parts costs are covered in full by the subscription costs.

You may obtain the documents from our subscription service at our head office in Wolfhausen: Tel. 055 253 51 11.

Technical question about a product

Our support team will send you a quick, professional reply by e-mail or, if requested, will call you back.
Please give a brief outline of your query on the form below and tell us how you would like us to reply. 

Report online

0844 888 222 or
Monday to Friday 8:00 am to 5:00 pm

Fault report

Report online

0844 888 222
Monday to Friday 8:00 am to 5:00 pm

Advice request

We would be glad to advise you! Call or send us an e-mail.

Contact your customer consultant online

Consultation – 0844 888 222
Monday to Friday 8:00 am to 5:00 pm

Sales – 0844 880 880
Monday to Friday 8:00 am to 5:00 pm


More than 100 service engineers are on hand to help our customers throughout Switzerland. You can contact our customer services 24 hours a day throughout Switzerland on the central customer services number 0844 888 222 (Fax 0844 888 223). 

Head office Switzerland

Schulthess Maschinen AG, Landstrasse 37, 8633 Wolfhausen ZH
Tel: +41 55 253 51 11 – Fax: +41 55 253 54 70
E-Mail: info(at)

Customer service centers

Customer service address

  • 6004 Luzern, St.-Karli-Str. 7
  • 1242 Satigny, rue du Pré-Bouvier 2
  • 7310 Bad Ragaz, Elestastrasse 16
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