Customer Service

0844 888 222

Monday to Friday 8:00 am to 12:00 am
Monday to Friday 1:00 pm to 5:00 pm

Register your machine and reap the rewards

The factory warranty lasts for two years. During that time we will rectify all faults and defects free of charge, provided that they are caused by material or manufacturing errors. We rely on feedback so that we can constantly improve our service. Once you have registered (cashback promotion has ended), we would be grateful if you would take the time to answer a few questions.

Register now

Warranty extension for Schulthess appliances

Avoid the risk by taking out a guarantee subscription

After the guarantee expires all services provided by customer services shall be charged. If you do not wish to run any risk in this respect you may take out a guarantee subscription. This is a guarantee that the works guarantee shall continue unchanged and shall remain effective as soon as any faults are reported after the end of the guarantee period. The costs of repairs, labour, travel to and from the customer location and the spare parts costs are covered in full by the subscription costs.

You may obtain the documents from our subscription service at our head office in Wolfhausen: contracts@schulthess.ch

Technical question about a product

Our support team will send you a quick, professional reply by e-mail or, if requested, will call you back.
Please give a brief outline of your query on the form below and tell us how you would like us to reply. 

0844 888 222 or support@schulthess.ch
Monday to Friday 8:00 am to 12:00 am
Monday to Friday 1:00 pm to 5:00 pm

0844 888 222 oder support@schulthess.ch
Montag bis Freitag:   8.00 bis 12.00Uhr
Montag bis Freitag: 13.00 bis 17.00Uhr

Report online

Fault report

0844 888 222
Monday to Friday 8:00 am to 12:00 am
Monday to Friday 1:00 pm to 5:00 pm

Report online

Advice request

We would be glad to advise you! Call or send us an e-mail.

Consultation – 0844 888 222
Monday to Friday 8:00 am to 12:00 am
Monday to Friday 1:00 pm to 5:00 pm

Sales – 0844 880 880
Monday to Friday 8:00 am to 12:00 am
Monday to Friday 1:00 pm to 5:00 pm

Kundenberater online kontaktieren

Locations

Generalvertretung

Kantone Baselstadt und Baselland
Kuhn Design AG, Gellertstrasse 212, 4052 Basel
Tel. 061 327 40 20,  Fax 061 327 40 21 - www.kuhndesign.ch

More than 100 service engineers are on hand to help our customers throughout Switzerland. You can contact our customer services 24 hours a day throughout Switzerland on the central customer services number 0844 888 222. 

Head office Switzerland

Schulthess Maschinen AG, Landstrasse 37, 8633 Wolfhausen ZH
Tel: +41 55 253 51 11,  Fax: +41 55 253 54 70
E-Mail: info(at)schulthess.ch

Customer service centers

3063 Ittigen-Bern, Ey 5
Phone 031 335 05 70, Fax 031 335 05 75

1025 St-Sulpice, Ch. de la Venoge 7
Phone 021 620 00 40, Fax 021 625 22 42

6814 Lamone, Via Industria 1
Phone 091 612 24 50, Fax 091 604 62 50

8048 Zürich, Farbhofstrasse 21
Phone 044 438 81 81, Fax 044 438 81 91

Customer service address

6004 Luzern, St.-Karli-Str. 7

1242 Satigny, rue du Pré-Bouvier 2

7310 Bad Ragaz, Elestastrasse 16

General agency

of the cantons of Basel-Stadt and Basel-Land 
(Sale and service household devices)
Kuhn Design AG, Gellertstrasse 212, 4052 Basel
Tel. 061 327 40 20, Fax 061 327 40 21 - www.kuhndesign.ch

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