Garantie & Service

Passionate service: for all brands

The Schulthess multi-brand service: your professional for all cases
Schulthess Service cleans, checks and repairs – even machines from all brands. Professional, efficient and reliable, our service technicians ensure that your equipment will last longer. This is good for the machines and the environment – and also your wallet.

Service for all brands

Garantie and Service

Service package
Service package
Service package

Register warranty

Register your machine – and get help quickly and easily in the event of a malfunction. By registering for the warranty, you also ensure that you are reminded in good time when the warranty expires.

All-in-one carefree package

“Maintenance” and “Warranty extension” in one – it doesn’t get any better. Includes annual maintenance and troubleshooting. All-in-one also means: Travel, spare parts and wear-and-tear parts are also included. learn more

Extend warranty

Better safe than sorry – extend the appliance warranty. Included are travel as well as spare parts and wear-and-tear parts (excluding maintenance). This makes it very easy to calculate the operating costs. learn more

Maintenance

Check-up for your machine – for reliable processes. Once a year, your unit is professionally cleaned, defluffed and put through its paces. At a fixed price, of course, including travel. learn more

Clean service

Goodbye germs, limescale, dirt and fluff – instead maximum hygiene. Professional cleaning of machines of all brands. For guaranteed fresh laundry and fewer repairs. learn more

Handover service

Machines in impeccable condition – in the event of a change of tenant, of course. The professional handover service for washing machines, dryers and dishwashers of all brands ensures hygienic cleanliness. learn more

Service for all brands

Garantie and Service

Register warranty

Register your machine – and get help quickly and easily in the event of a malfunction. By registering for the warranty, you also ensure that you are reminded in good time when the warranty expires.
Service package

All-in-one carefree package

“Maintenance” and “Warranty extension” in one – it doesn’t get any better. Includes annual maintenance and troubleshooting. All-in-one also means: Travel, spare parts and wear-and-tear parts are also included. learn more
Service package

Extend warranty

Better safe than sorry – extend the appliance warranty. Included are travel as well as spare parts and wear-and-tear parts (excluding maintenance). This makes it very easy to calculate the operating costs. learn more
Service package

Maintenance

Check-up for your machine – for reliable processes. Once a year, your unit is professionally cleaned, defluffed and put through its paces. At a fixed price, of course, including travel. learn more

Clean service

Goodbye germs, limescale, dirt and fluff – instead maximum hygiene. Professional cleaning of machines of all brands. For guaranteed fresh laundry and fewer repairs. learn more

Handover service

Machines in impeccable condition – in the event of a change of tenant, of course. The professional handover service for washing machines, dryers and dishwashers of all brands ensures hygienic cleanliness. learn more

Garantie und Service

Homecare – Garantie Anmelden

Professional – Garantie Anmelden

All in One Sorglospaket

Garantie verlängern

Wartung

Clean-Service

Übergabe-Service

Unsere Service Pakete

All in One Sorglospaket

Schulthess gewährt zwei Jahre Werksgarantie für Haushaltsgeräte und ein Jahr Werksgarantie für Industrie- und Gewerbegeräte.

In dieser Zeit werden alle Mängel und Defekte kostenfrei behoben (ausgeschlossen sind Schäden wegen unsachgemässer Behandlung). Registrieren Sie jetzt Ihr Gerät – so können wir schneller helfen, wenn eine Störung vorliegt. Zudem können Sie sich darauf verlassen, dass Sie rechtzeitig an den Ablauf der Garantie erinnert werden.

Garantie verlängern

Schulthess gewährt ein Jahr Werksgarantie für Industrie- und Gewerbegeräte.

In dieser Zeit werden alle Mängel und Defekte kostenfrei behoben (ausgeschlossen sind Schäden wegen unsachgemässer Behandlung). Registrieren Sie jetzt Ihr Gerät – so können wir schneller helfen, wenn eine Störung vorliegt. Zudem können Sie sich darauf verlassen, dass Sie rechtzeitig an den Ablauf der Garantie erinnert werden.

All in One Sorglospaket

Schulthess gewährt ein Jahr Werksgarantie für Industrie- und Gewerbegeräte.

In dieser Zeit werden alle Mängel und Defekte kostenfrei behoben (ausgeschlossen sind Schäden wegen unsachgemässer Behandlung). Registrieren Sie jetzt Ihr Gerät – so können wir schneller helfen, wenn eine Störung vorliegt. Zudem können Sie sich darauf verlassen, dass Sie rechtzeitig an den Ablauf der Garantie erinnert werden.

Wartung

Schulthess gewährt ein Jahr Werksgarantie für Industrie- und Gewerbegeräte.

In dieser Zeit werden alle Mängel und Defekte kostenfrei behoben (ausgeschlossen sind Schäden wegen unsachgemässer Behandlung). Registrieren Sie jetzt Ihr Gerät – so können wir schneller helfen, wenn eine Störung vorliegt. Zudem können Sie sich darauf verlassen, dass Sie rechtzeitig an den Ablauf der Garantie erinnert werden.

Schulthess-Garantie

Garantie anmelden und Gerät registrieren

Homecare

Schulthess gewährt zwei Jahre Werksgarantie für Haushaltgeräte.

In dieser Zeit werden alle Mängel und Defekte kostenfrei behoben (ausgeschlossen sind Schäden wegen unsachgemässer Behandlung). Registrieren Sie jetzt Ihr Gerät – so können wir schneller helfen, wenn eine Störung vorliegt. Zudem können Sie sich darauf verlassen, dass Sie rechtzeitig an den Ablauf der Garantie erinnert werden.

Professional

Schulthess gewährt ein Jahr Werksgarantie für Industrie- und Gewerbegeräte.

In dieser Zeit werden alle Mängel und Defekte kostenfrei behoben (ausgeschlossen sind Schäden wegen unsachgemässer Behandlung). Registrieren Sie jetzt Ihr Gerät – so können wir schneller helfen, wenn eine Störung vorliegt. Zudem können Sie sich darauf verlassen, dass Sie rechtzeitig an den Ablauf der Garantie erinnert werden.

Schulthess Service Packages

Reduce the risk with an extended warranty. After the warranty has expired, the service organization will charge for any repairs. If you do not want to take any risks, you have the option of taking out an extended warranty. It is a seamless continuation of the manufacturer’s warranty and takes effect if any problem occurs after the warranty period. Spare your washing machine – and your wallet. With the right maintenance and care, you extend the service life of your machine and don’t give germs a chance. Enjoy fresh, clean laundry while saving electricity and water.
Call centre
personal and straightforward
Service technician
punctual and professional
Central spare parts warehouse
in Switzerland
Troubleshooting
within 24 hours
Service package

All-in-one package

This package combines the service packages ‘Maintenance’ and ‘Warranty Extension’ – giving you the best of both. Ensures faultless operation and value retention of your devices and installations at all times. We carry out professional maintenance on your device once a year. This means that it will be cleaned by our service technicians, who will remove fluff deposits and test it thoroughly. Malfunction repair, as well as journeys, spare and wear parts are also included in the «MultiFit» contract. After ten years, i.e. after all twelve years of operation, the warranty extension is automatically converted into a partial warranty extension (without spare and wear parts).
All-in-one package
comprehensive solution at a discounted price
Scope of services
Comprehensive solution at a discounted price
  • Combination of maintenance and warranty extension
  • In the event of an emergency outside business hours, all spare part costs for commercial machines are covered by the contract
Costs
including VAT
CHF 322.05
Single-family house
CHF 429.05
Apartment building
Warranty extension
more security guaranteed
Scope of services
more security guaranteed
comprehensive solution at a discounted price
  • Incl. travel/work time for error diagnosis and repairs
  • Incl. spare/ and wear parts
  • Incl. electrical safety check
  • In the event of an emergency outside business hours, all spare part costs for commercial machines are covered by the contract
Costs
including VAT
CHF 163.15
Single-family house
CHF 270.15
Apartment building
Service package

Warranty extension

Be on the safe side with the Schulthess warranty extension: We fix any errors on your device – including journey time, spare and wear parts. Maintenance is not included in the warranty extension «TopFit». After ten years, i.e. after all twelve years of operation, the warranty extension is automatically converted into a partial warranty extension (without spare and wear parts). Extend the manufacturer’s warranty and stay on the safe side. Benefit from cost transparency, machine value retention and an extended service life as well as calculable risks even beyond the end of the legal warranty period.
Service package

Maintenance

Once a year, we ensure that your device is serviced professionally. . This means that it will be cleaned by our service technicians, who will remove fluff deposits and test it thoroughly. All at a fixed price – including the journey to your location Spare and wear parts as well as malfunction repairs are not included in the maintenance contract «BasicFit». Guaranteed annual cleaning and disinfection of your device by our service engineers as well as thorough testing. You enjoy lower energy and water consumption and a longer machine service life.
Maintenance
professional, flat rate service
Scope of services
professional, flat rate service
  • Incl. travel/work time for:
  • Functional check (control of control devices, heaters, motor, bearings, oil level (deficiency) etc.)
  • Cleaning, disinfection of the rubber rings, sieves, drawer and interior with a commercially available Machine cleaner
  • Electrical safety testing
  • Contains no spare / wear parts
  • Implementation 1 x per year
Costs
including VAT
CHF 237.70
Single-family house
CHF 237.70
Apartment building
Mangel-Service
Bewicklung aller Markenmangeln 
  • Inklusive Reise-/Arbeitszeit für die Überprüfung:
    • der Masshaltigkeit der Bewicklung
    • der Abschlusstextilien auf mechanischen und thermischen Verschleiss
    • der Bewicklung auf Elastizität und Druckstellen
    • der Mulden auf Ablagerungen und Reinigung der Mulden
    • der Einlaufgurten und des Transport-Walzenbelags
  • Abnehmen und Wiederaufziehen vorhandener Mangel-/Abschlusstextilien
  • Allgemeine Hinweise, wie Wachsen der Mulden, Trockenlauf nach Arbeitsschluss
  • Beinhaltet keine Verschleiss-/Ersatzteile
  • Durchführung 1-mal jährlich
  • Schulthess empfiehlt, bei der ersten Wartung ein Reservetextil zu beschaffen.

Mangel-Service

Schulthess verfügt über einen qualifizierten und flächendeckenden Mangelbewicklungsservice für alle Marken. Ein routiniertes Team betreut in der Schweiz mehrere Hundert Mangeln. Die Mitarbeiter des Teams sind mit den Eigenschaften vieler Marken vertraut und können Ihre Erst- und Ersatzbewicklungen deshalb optimal anpassen. 

Clean-Service
Increases the lifetime of your Homecare washing appliances
Scope of services
Professional clean service
The result: hygienic cleanliness, even fresher-smelling laundry and lower electricity consumption of your dryer. All work is carried out by our certified service technicians.
Costs
including VAT
CHF 248.90.– *
for 1 machine
CHF 218.80.– *
per machine

for 2 or more machines

CHF 208.75.– *
per machine

for 10 or more machines

* Price includes VAT and cleaning materials, excludes spare and wear parts.

Clean-Service

Don’t allow germs, limescale, dirt or fluff to make themselves at home – use our professional cleaning service for maximum hygiene. We offer this service regardless of brand – in other words, it also includes competitor brands. Fresh laundry guaranteed! Your machine will thank you with a longer service life, and you’ll also save money because fewer repairs will be necessary.

Hand-over service

Our professional hand-over service (also available for machines from all competitor brands) ensures that washing machines, dryers and dishwashers have a longer service life and are left in spotless condition for new tenants.

Schulthess machines are known not only for hygienic cleanliness, but also for their sturdy and durable build. However, both aspects rely on meticulous maintenance. Our professional hand-over service (which is also available for machines from all competitor brands) ensures that washing machines, dryers and dishwashers have a longer service life and are left in spotless condition for new tenants. Which makes sure everyone is satisfied – you as well as your customers.

Hand-over service
Service package of machines of all brands
Scope of services
For perfectly clean machines – regardless of brand

Per flat with washing machine, dryer and dishwasher

Costs
including VAT
CHF 230.85.– *
apartment containing washing machine,
dryer and dishwasher

*Price includes VAT and cleaning materials. Replacement parts are not included.

Fault message

Information about the affected device
Describe the problem.
Your contact details
Your contact details

Support and technical questions

Information about the affected device
Describe your concern.
Your contact details

Order spare parts

Information about the affected device
Which spare parts do you need?
Your contact details
Delivery address
Billing address

Request washMaster demo

Your contact details
Select your washMaster package for your laundry room:

Professional +

washMaster app features
  • Check balance
  • Online Calendar
  • Push notification (laundry done)
  • Reporting (Usage/Utilization)
Select package

Professional

washMaster app features
  • Check balance
  • Online Calendar
  • Push notification (laundry done)
  • Reporting (Usage/Utilization)
Select package
Your contact details

Request rotary ironer service

Describe your concern.
Your contact details

Register warranty

Information about your device
Warranty and service (optional)

After the warranty has expired, the after-sales services provided by the service organization will be charged. If you don't want to take any risks, you have the option of taking out a contract for an extended warranty, maintenance or the all-in-one service package.

Choose your service package for your washing machines and tumble dryers and benefit from an extended service life and safe operation of your machines without breakdowns. Then fill out the form and conclude the contract for your service package online.

All in one package

The comprehensive solution at a bargain price
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • Consumables
  • Spare parts
  • Travel time
Costs VAT included.

CHF 322.05 Detached house

CHF 429.05 Apartment building

Choose contract
Detached house
Apartment building

Warranty extension

Guaranteed more security
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • Consumables
  • Spare parts
  • Travel time
Costs VAT included.

CHF 163.15 Detached house

CHF 270.15 Apartment building

Choose contract
Detached house
Apartment building

Maintenance

Professional and at a fixed price
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • wearing parts
  • Spare parts
  • Travel time
Costs VAT included.

CHF 237.70 Detached house

CHF 237.70 Apartment building

Choose contract
Detached house
Apartment building

All in one package

The comprehensive solution at a bargain price
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • Consumables
  • Spare parts
  • Travel time
Costs VAT included.

CHF 322.05 Detached house

CHF 429.05 Apartment building

Choose contract
Detached house
Apartment building

Warranty extension

Guaranteed more security
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • Consumables
  • Spare parts
  • Travel time
Costs VAT included.

CHF 163.15 Detached house

CHF 270.15 Apartment building

Choose contract
Detached house
Apartment building

Maintenance

Professional and at a fixed price
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • wearing parts
  • Spare parts
  • Travel time
Costs VAT included.

CHF 237.70 Detached house

CHF 237.70 Apartment building

Choose contract
Detached house
Apartment building

All in one package

The comprehensive solution at a bargain price
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • Consumables
  • Spare parts
  • Travel time
Costs VAT included.

CHF 322.05 Detached house

CHF 429.05 Apartment building

Choose contract
Detached house
Apartment building

Warranty extension

Guaranteed more security
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • Consumables
  • Spare parts
  • Travel time
Costs VAT included.

CHF 163.15 Detached house

CHF 270.15 Apartment building

Choose contract
Detached house
Apartment building

Maintenance

Professional and at a fixed price
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • wearing parts
  • Spare parts
  • Travel time
Costs VAT included.

CHF 237.70 Detached house

CHF 237.70 Apartment building

Choose contract
Detached house
Apartment building

All in one package

The comprehensive solution at a bargain price
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • Consumables
  • Spare parts
  • Travel time
Costs VAT included.

CHF 322.05 Detached house

CHF 429.05 Apartment building

Choose contract
Detached house
Apartment building

Warranty extension

Guaranteed more security
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • Consumables
  • Spare parts
  • Travel time
Costs VAT included.

CHF 163.15 Detached house

CHF 270.15 Apartment building

Choose contract
Detached house
Apartment building

Maintenance

Professional and at a fixed price
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • wearing parts
  • Spare parts
  • Travel time
Costs VAT included.

CHF 237.70 Detached house

CHF 237.70 Apartment building

Choose contract
Detached house
Apartment building

All in one package

The comprehensive solution at a bargain price
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • Consumables
  • Spare parts
  • Travel time
Costs VAT included.

CHF 322.05 Detached house

CHF 429.05 Apartment building

Choose contract
Detached house
Apartment building

Warranty extension

Guaranteed more security
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • Consumables
  • Spare parts
  • Travel time
Costs VAT included.

CHF 163.15 Detached house

CHF 270.15 Apartment building

Choose contract
Detached house
Apartment building

Maintenance

Professional and at a fixed price
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • wearing parts
  • Spare parts
  • Travel time
Costs VAT included.

CHF 237.70 Detached house

CHF 237.70 Apartment building

Choose contract
Detached house
Apartment building
Your contact details
Device location
Information about your device




Your contact details
Device location

Warranty extensions or maintenance options

Information about your device
Choose your Schulthess service package.

All-in-one-package

The comprehensive solution at a bargain price
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • Consumables
  • Spare parts
  • Travel time
Costs VAT included.

CHF 322.05 Private household

CHF 429.05 Apartment building

Choose contract
Private household
Apartment building

Warranty extension

Guaranteed more security
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • Consumables
  • Spare parts
  • Travel time
Costs VAT included.

CHF 163.15 Detached house

CHF 270.15 Apartment building

Choose contract
Detached house
Apartment building

Maintenance

Professional and at a fixed price
  • Function check
  • Security check
  • Cleaning
  • Disinfection
  • Repairs
  • wear parts
  • Spare parts
  • Travel time
Costs VAT included.

CHF 237.70 Private household

CHF 237.70 Apartment building

Choose contract
Private household
Apartment building
Your contact details
Device location

Request Clean-Service

Your desired date
Describe your concern.
Your contact details

Request handover service

Your desired date
Describe your concern.
Your contact details

Change of address

New address as of date
Your old address
Your new address
Additional Notes (optional)

All services are provided during normal working hours (Monday - Friday, except on public holidays).

You have sold your Schulthess machine, or have other reasons to terminate the service contract?

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